When Raimond and Kate learned they were expecting their first child, their hearts were full of joy and anticipation. But their world shifted in an instant when baby Apolloh arrived four months early—tiny, fragile, and fighting for every breath in the NICU.
For seven months, Raimond and Kate lived in a cycle of worry and exhaustion, visiting Apolloh daily while juggling commutes and hospital hallways.
They were physically drained, finically strained and emotionally worn, and starting to lose hope of finding even a moment of peace.
Then one evening, a nurse gently suggested they visit the Ronald McDonald Family Room.
What they found there was more than a warm meal—it was a lifeline.
The Family Room gave them more than just a place to rest. It gave them connection, kindness, and community. Volunteers became friends. Other parents became shoulders to lean on. In that space, far from the cold beeping of hospital monitors, they felt seen—and supported
For families like Raimond and Kate’s, these quiet acts of care make a world of difference. They didn’t have to worry about food, fuel, or finding a moment of comfort. They could focus entirely on what mattered most: being there for Apolloh.
“Caring for a critically ill child is something no parent should have to do alone,” Raimond says. “The Family Room gave us the strength to keep going.”
You can be part of that strength.
Every dollar donated to Ronald McDonald House Charities helps keep families close during the most frightening, fragile moments of their lives. Your support provides warm meals, safe spaces, vital resources—and most importantly, hope.
Because no family should ever have to face their child’s health battle alone.
Donate today. Help us be there for more families
Just like Apolloh's—when they need it most.
Now, 14 months on, Apolloh is thriving—bright-eyed, cheeky, and full of life. And Raimond and Kate are deeply grateful for the village that helped them get here.
Your Impact
Thanks to generous donors like you, in 2024 we provided:
186
Families were provided accomodation and support.
3204
Nights of accomodation were provided.
3237
Visits to our Family Room.
158
Meal and baking experiences where provided to families.
When you donate to Ronald McDonald House Charities ACT & South East NSW, you’re helping to connect children with the things that matter most - having their families close.
